Guide for volunteers: helping someone set up their NHS App
As a volunteer helping someone set up their NHS App, your role is to provide guidance while respecting privacy and confidentiality. This guide will help you walk someone through how to set up the NHS App in a community hub, library or other support setting.
You can help a person register for the NHS App using their smartphone or tablet, or by going to the NHS website on a tablet, laptop or computer, where they can use the online version of the NHS App at https://www.nhs.uk/nhs-services/nhs-login/.
Click through the chapters below or download and print this guide.
Last edited: 8 April 2026 2:04 pm