Report

This is the summary of results from the 2024 and 2025 Digital Maturity Assessments (DMA), an annual self-assessment for all ICBs and NHS trusts in England against the What Good Looks Like (WGLL) framework. The DMA measures digital maturity, highlights areas of strength and opportunity, and supports year-on-year progress tracking and peer benchmarking.

The NHS 10 Year Health Plan sets out a bold vision for technology-enabled transformation, underpinned by the principle that services will be digital by default. This approach is central to improving care quality, patient outcomes and experience, while enabling services to operate more efficiently and sustainably. By reducing duplication, streamlining workflows and supporting more timely, informed decision-making, digital capabilities can enhance both patient care and staff experience, while making better use of NHS resources.

The DMA provides a system-wide view of how far organisations have progressed on this journey. Its data can be used to assess progress against national priorities, identify areas for further development, and target support where it can have the greatest impact, helping to realise the full benefits of digital-by-default across health and care.

The DMA publication consists of the following:

DMA report

This report highlights the key findings from the results data. It also explains how the data was collected and the validation methods. The report can be downloaded in a PDF format.

Data file

This is a summary of the final data set for the 2024 and 2025 assessments. For each responding organisation the following is provided:

• the 2025 DMA scores by What Good Looks Like (WGLL) pillar - due to question set changes over time these are not directly comparable with previous years
• a single comparability score for 2024 and 2025 to illustrate year-on-year changes for each organisation

Digital Maturity Matrix

This document is a breakdown of the DMA scoring matrix using the What Good Looks Like framework. It is intended to support the interpretation of the DMA data files.

Since the DMA launched in 2023, NHS England has taken steps to ensure accurate and reliable data. This includes an optional peer review process, data validation checks, regular communication with participants through webinars, regional support, and one-to-one help for respondents. 

Each organisation’s Chief Information Officer (CIO) or nominated deputy ensures submitted data is accurate and reflects their digital progress. They collaborate with clinical, operational and technical staff to complete submissions. Additional approvals such as from the Digital Board, are optional and decided by the organisation.

Some data fields added in the 2025 assessment are marked as non-comparable and excluded from year-on-year comparisons. This is due to changes in definitions or the introduction of new questions, which reflect updates in how digital maturity is measured as technology and best practices evolve. For more information on how the DMA changes each year please read the ‘Changes to the DMA survey over time’ section of this report.

We developed a series of assessments based on the care setting of each organisation. 

The Secondary Care Provider DMA is tailored to match the type of organisation and care setting, such as acute, community, mental health, ambulance. Scores for the same care setting can be compared, scores across different settings are complimentary but not 1:1 matches. Integrated care trusts offering multiple types of care were invited to submit separate entries for each setting. For example, a Mental Health and Community trust might appear as two entries, each with its own digital maturity score.

The ICB DMA captures information on digital and data capabilities within the ICB organisation, as well as a broader approach to co-ordinated and integrated care facilitated by Integrated Care Systems. This data was captured before the Model ICB Blueprint was formalised by NHS England, which sets out the role of ICBs, undertaking the same role as strategic commissioners in every integrated care system. Therefore, some areas captured within this data collection are no longer mandatory on ICBs. The data should not be used without considering these factors. 

Please ensure you use these statistics with reference to the Data Quality information provided.