2.2 Types of proxy access: Records access by a clinical professional
Current Chapter
Current chapter – 2.2 Types of proxy access: Records access by a clinical professional
Access to medical information by clinical professionals and staff to provide direct care is distinct to proxy access, and outside the scope of this standard.
Alternate systems and arrangements need to be in place to support professional access to a patient's medical information at a health and care organisation.
At the time of writing, the use of proxy access by care homes has previously been endorsed by NHS England, but is not within the scope of this standard and is being reviewed. See Ordering medication using proxy access: Guidance for care homes, GP practices and community pharmacies . That said, the authors of this standard do not recommend ending access granted under these arrangements without managing the clinical safety risks of doing so.
Last edited: 6 May 2026 1:55 pm
Chapters
- DAPB3051 Identity Verification and Authentication Standard for Health and Care, Authorisation Use Case: Proxy
- Glossary
- Use of the terms "must" and "should" in this guidance
- 1.0 Overview
- 1.1 Purpose of this standard
- 1.2 Who this standard applies to
- 1.3 What this standard does not cover
- 1.4 Compatibility with other standards and guidelines
- 2.1 Types of proxy access: formal and informal proxy access
- 2.2 Types of proxy access: Records access by a clinical professional
- 3.0 Roles and responsibilities
- 4.0 Grant proxy access
- 4.1 Assess if access is appropriate
- 4.1.1 Establish whether access is necessary
- 4.1.2 Establish whether access is relevant
- 4.1.3 Establish whether access is safe
- 4.2 Establish a basis for access
- 4.3 Check evidence relevant to the basis for access
- 4.3.1 Verify the proxy and patient’s identity
- 4.3.2 Understand if the patient has the ability to consent
- 4.3.3 Obtain the patient’s informed consent to proxy access, if appropriate
- 4.3.4 Verify evidence of a basis for access if the patient cannot consent
- 4.4 Redact sensitive information based on what is being shared
- 4.5 Audit decisions about proxy access
- 4.6 Communicate the outcome of a decision to grant or deny proxy access
- 5.0 The scope of proxy access
- 6.0 System audit of proxy access
- 7.0 Managing proxy access
- 7.1 Ongoing reviews of proxy access
- 7.2 Age and development based reviews of access
- 7.3 Time-bound reviews of access
- 7.4 Wider events that materially affect proxy access
- Appendix A: Ways to evidence a basis for access if the patient is not capable of providing informed consent
- Appendix B: Driver diagram articulating the strategic aims of this information standard