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Changing GP surgery in the NHS App

Patients can view their current GP surgery and register with a new GP surgery in the NHS App. 

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What you need to know

Your GP surgery

Patients can view their current GP surgery details in the NHS App, including the practice name, address and contact information. This can be found in the Profile section under Personal details.

Change GP surgery

Patients can then choose to change their GP surgery. 

When patients apply to a new practice, their application is sent to the practice for review. The practice can accept or reject applications based on their criteria. The service automatically checks if patients are within the practice catchment area and matches them to their NHS records.

Please note, if a patient manages health services for someone else in the NHS App, they cannot view or change their GP surgery in the App.

Find out more about viewing or changing your GP surgery in the NHS App. 

In your GP clinical system, you can:
  • receive online registration applications by email in a standard format
  • accept or reject applications
  • automatically verify patients are within your catchment area
  • integrate with third-party suppliers to automatically enter registration data into your clinical system
  • pause the service when needed
  • add optional extra questions specific to your practice
  • download matching paper forms when required

Features may vary depending on your system supplier.

The service is compulsory and free for all NHS GP practices in England. Find out more about online GP registration for practices.

Benefits for staff and patients

Reduces administrative burden
Reduces administrative burden
  • practices can process registrations online, reducing paperwork and manual data entry
  • automatic NHS number checks help avoid mistakes and save time
  • built in checks for catchment area and eligibility make the process smoother
More convenience
More convenience
  • patients can register with a GP surgery anytime through the NHS App, there’s no need to visit the practice or fill in paper forms
  • families can register multiple members in one go
  • patients without access to a smartphone can use the service on the NHS website
Greater visibility and control
Greater visibility and control
  • patients can see which practices are accepting new patients before applying
  • practices can manage applications easily and accept, reject or pause registrations
  • NHS login provides secure identity checks
Improved data quality and security
Improved data quality and security
  • structured data is sent directly to GP systems, reducing errors from handwritten forms
  • the service meets NHS privacy and security standards and flags safeguarding concerns
Cost savings
Cost savings
  • the service is free for GP practices to use

Find out what's coming up in the NHS App next in the NHS App roadmap.

Further information

internal Register with a GP surgery

The Register with a GP surgery service lets GP practices take online registrations quickly and easily. It is free for GP practices in England to use.

Last edited: 20 April 2026 5:05 pm