Tell your patients about online GP registration

This page brings together everything you need to tell patients about online GP registration in a clear and consistent way. It’s designed to help GP practices and primary care teams promote the service confidently across their website, in the practice, and on digital channels. 

You’ll find ready-to-use content including: 

• suggested wording for practice websites, newsletters and social media 

• posters, digital banners and waiting room screensavers 

• guidance on QR codes and signposting patients to the right place 

Each section explains where and how to use the materials, so you can choose what works best for your practice and your patients. The copy is based on best practice and written to reassure patients that the service is NHS-run, secure and easy to use. 

You can use the resources exactly as they are, or adapt them slightly to fit your local tone of voice. Any text shown in square brackets should be hyperlinked to your practices' pecific online registration form.  

Before you promote the service, you should place the 'copy for website', including the link to the online form for your surgery, on your practice website. This can be found in the section below.  

This ensures that patients can confirm if a message they've received is genuine without needing to contact staff directly. Patients can get reassurance they need from the practice website.  

Read about how to make your registration link easier to find on your website.

Put posters around your practice, waiting areas and  front door of your practice. Consider having a QR code that patients can scan around your reception or queuing area.  

Create your own personalised QR code for free on google QR code generator to direct your patients to your surgery’s online form. Add your QR code to the A4 poster, which you can use to direct your patients to your surgery’s specific online form.  

You can also download the materials below which enable patients to search for practices offering online registration using the Find a GP service. The additional posters refer to when you are most likely to need to register with a new GP practice - for example, when you need help with registering, when you are moving house and when you are expecting a new arrival to the family. 

We are using an online registration service called [Register with a GP surgery] that makes it easy to register with this GP surgery. Just fill in this quick online form to start the process.

You do not need proof of address or immigration status, ID or an NHS number.

The service is designed and run by the NHS, so your personal information is safe. It cuts our administrative workload and makes it easier for you to register.

Paper forms are still available if you need one.

Contact our reception team here: 

Online service makes registration easier for patients

We are using an online registration service called [Register with a GP surgery] that makes it easy to register with this GP surgery.

New patients just need to fill in an online form to get started. They do not need proof of address or immigration status, ID or an NHS number. 

Paper forms are available for people who need them.

The service is designed and run by the NHS. It aims to cut practices’ workloads and make GP registration easier for the public.

There are 2 different versions of wording for use on your social media channels. Post alongside the social media images included below. 

You can use either of the following:

1. You can register with our GP practice online. Our online service is quick and easy to do and cuts out paperwork. [Register today.]

2. You can register with our GP practice online. You don't need to visit us in person, just fill out the digital form. [Register today.]

We've provided PNG images of the designs sized for social media use. These are for use on X (formerly Twitter) and Facebook, to be used with the wording above.

Your social media posts should include the full link to the service on your website.

Do not use a shortened version in Facebook as this might prevent the link from working.