NHS App best practice and success stories
Find case studies on how people promote the NHS App, and meet some of the patients who use it to get well, stay well and manage their health care.
NHS App best practice and tips
Case studies on how to effectively promote the NHS App to your patients.
Running one to one sessions to help people use the NHS App
Fiona Bannister, assistant practice manager at Killamarsh Medical Practice, shares how she sets up and runs successful one to one sessions to help people use the NHS App in her practice.
How to embed NHS App promotion to reduce messaging expense
Find out how one GP practice use every setting they can to increase NHS App usage to reduce cost and improve patient experience, including getting patients to turn their notifications on.
Environmental benefits of digital over paper
This case study sets out the environmental benefits NHS trusts and systems can achieve through the adoption and implementation of the NHS App.
Hosting an NHS App drop-in session
Cameron Peach, care co-ordinator at Hinckley and Bosworth Medical Alliance, shares his insight on running successful drop-in sessions to help patients use the NHS App.
The NHS App in the community
Read these case studies to hear how the NHS App helps patients to get well, stay well and manage their care in their own words.
Helping the community navigate digital healthcare: An NHS App volunteer's story
Digital champion Roy helps people in his community access NHS services and health information online.
NHS App Case Study: Paul's story
The NHS App helps Paul, who is a profoundly deaf British Sign Language (BSL) user keep in control of his health and access the health care services he needs.
Last edited: 26 August 2026 3:03 pm