Release 15.7 – 16 September 2025

To provide more comprehensive and clinically useful information in a single response without needing to truncate or omit important details, the character limit on Advice and Guidance (A&G) requests and responses has been increased from 2000 to 8000 characters.

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Previously when providers were reviewing an advice or referral request there was no indication if there were any other UBRNs for the patient. To check they needed to exit the screen and use the patient enquiry to identify any additional UBRNs for the patient. With this system update, the Advice Request Details and Review Referral Summary screens now indicate whether there are any active advice requests or referrals, or not for this patient. 

When reviewing an advice and guidance or referral request, a message about additional UBRNs is displayed at the bottom left corner of the screen. Please be aware that users will only be notified about UBRNs that they are able to find using a Patient Enquiry.