Live service information and alerts
Find out about NHS e-Referral Service (e-RS) planned maintenance and service availability.
Service information
Maintenance
Regarding the service-impacting work planned on the NHS e-Referral service (e-RS) to implement urgent proactive maintenance.
Change timing
Thursday 7 May 8:30pm to Thursday 7 May 10:15pm
Change outage
Thursday 7 May 8:30pm to Thursday 7 May 09:54pm
Outcome
Completed successfully
What is planned for this outage?
This outage is for urgent proactive maintenance.
Maintenance
Regarding the service-impacting work planned on the NHS e-Referral service (e-RS) to implement Maintenance.
Change timing
Thursday 30 April 9:30pm to 11:30pm
Change outage
Thursday 30 April 9:30pm to 11:30pm
(for 1 to 2 minutes between these times)
Outcome
Completed successfully
What is planned for this outage?
This outage was for maintenance.
Contact details
If you have any questions, please e-mail: [email protected].
If you would like to receive the planned release communications for all nationally delivered services including e-RS, please contact your implementation and business change manager or email: [email protected].
Further information
Find out about NHS e-Referral Service (e-RS) releases.
Read our guidance on system availability and business continuity, including background and purpose, maintaining access to e-RS local infrastructure, responding to loss of access to e-RS and invoking business continuity arrangements.
Last edited: 8 May 2026 9:46 am