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NHS Apply for Care ID release 4.2.4

NHS Apply for Care ID version 4.2.4 was released on 22 October 2026.

Release summary

Apply for Care ID released version 4.2.4 on 22 October.

This release includes fixes and security updates to improve the overall stability and reliability of the service.

There is no change to the user interface following this release.


Help using the service

Supporting guidance

Read our support and training guidance:

Errors after the release

There is a small chance that after this release, Apply for Care ID users may see a blank screen or loading error. If this happens, please try these steps:

  • force a reload of the page - press Ctrl + F5 (on some computers this can be Fn + F5)
  • clear your browser's cache - press Ctrl + Shift + Delete

Adding an email domain

If you have a Registration Authority Manager or Agent role and you would like to request a new domain to be added, check the CIS allow-list first, and then complete a webform request.

Last edited: 23 October 2026 9:52 am