Order smartcard printers and consumables
Find out about ordering printer materials and additional printers, along with how to report printer problems.
NHS Registration Authority (RA) hosting organisations in England now have at least one DOH smartcard printer. These printers are used to issue smartcards through the Care Identity Service.
Organisations can also purchase additional DOH printers direct from the supplier, Specialist Computer Centres (SCC).
The DOH 300 is the only assured printer model.
Magicard printers
Order materials
To order printer ribbons, dye film or cleaning products, contact SCC at [email protected]
Local organisations need to pay for these. Prices exclude VAT.
SCC price list - NHS Digital identity card printers and accessories
Prices correct on 19 June 2025.
| Description | Details | Product code | Digital code | NHS selling price |
|---|---|---|---|---|
| Magicard 300 Single-Sided Card Printer with Smart | 5 year warranty plus 1 free ribbon | P-MAG-3300-0003-DH | P-MAG-3300-0003-DH | £1,500.38 |
Report a problem
If the issue cannot be resolved with troubleshooting guidance, and your local IT Helpdesk are unable to resolve the issue, please contact SCC's support desk on 0845 3563024 or by contacting [email protected]
Purchase additional printers
Extra Magicard printers and consumables can be purchased through SCC by contacting [email protected]
Warranty
NHS Digital printers (DOH models only) come with a 5-year warranty.
Smartcard printer setup and care
See our guidance on how to set up and care for your smartcard printers.
Last edited: 2 March 2026 11:33 am