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A buyer's guide to artificial intelligence in health and care

This guide sets out important questions you need to consider to make well-informed decisions about buying AI products. The assessment template which accompanies the guide will help you answer these questions.

Date Published:
8 September 2020

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A buyer's guide to artificial intelligence in health and care

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Ten questions you should consider

The exciting promise of artificial intelligence (AI) to transform areas of health and care is becoming a reality. Prospective vendors of AI are proliferating, but working out the difference between their different technologies, assuring they’re safe and effective, and deciding whether a specific AI product is right for your organisation is not easy.

Read a full online version of the buyer's guide published 8 September 2020

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A buyer's guide to AI in health and care

Last edited: 17 June 2025 10:26 am

Chapters

  1. A buyer's guide to artificial intelligence in health and care
  2. Ten questions you should consider
  3. Overview
  4. What problem are you trying to solve, and is artificial intelligence the right solution
  5. Does this product meet regulatory standards
  6. Does this product perform in line with the manufacturer’s claims
  7. Will this product work in practice
  8. Can you secure the support you need from staff and service users
  9. Can you build and maintain a culture of ethical responsibility around this project
  10. What data protection protocols do you need to safeguard privacy and comply with the law
  11. Can you manage and maintain this product after you adopt it
  12. Is your procurement process fair, transparent and competitive
  13. Can you ensure a commercially and legally robust contract for your organisation, and the health and care sector