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Search results
Check here for live issues with Care Identity Service authentication and related services.
Learn what’s involved in migrating your organisation’s applications and users from CIS1 to CIS2 authentication.
How health and social care organisations should prepare to start using Care Identity Service, including how to choose which authenticators to allow their clinical staff to use to log in, and how to get Registration Authority support.
How to use Care Identity Service (CIS1), Care Identity Management and Apply for Care ID, and information on CIS2 Authentication
Care Identity Service supports the Omnikey 3121 and the contactless Omnikey 5321CR.
Guidance on Magicard printer configuration and drivers, and how to clean and replace rollers and print heads.
How to fix common issues with the application that allows people to unlock their own smartcards.
IT teams must allow users access to certain domains for them to be able to access Care Identity applications and services.
How to fix common errors and problems that may happen when logging into and using Care Identity Management.
Find out what to do if you get a blank screen, 'Page not found' or an error when trying to log in to services using your smartcard or other authenticator.