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NHS App - Messages and Notifications Sent

Messages and notifications sent through the NHS App each month during 2024 and 2025
Date published:
30 March 2026
Date range covered:
1 January 2024 - 31 December 2025

Request received

Request received for the number of messages and notifications sent in the NHS App in 2025, and the comparison with 2024.

Our response

We have provided monthly figures from January 2024 to December 2025, including annual totals. 

The figures include all messages sent via the NHS App, including push notifications. The figures include messages with the following delivery statuses:

  • Completed – the message was successfully sent, but may not necessarily have been read.
  • Indefinite – the message request was rejected, or the message was sent to an account that later became inactive (for example, due to an email address change).
  • No target found – the notification was sent to an invalid or unrecognised user account, but the message was delivered.

 

Messages and Notifications Sent in the NHS App, January 2024 to December 2025

Last edited: 30 March 2026 11:01 am