Service announcements and outages
Details of planned outages and other announcements for the Secondary Uses Service (SUS+) and Data Landing Platform (DLP). Please report any service issues on 0300 303 5035 or via the web reporting tool.
Announcements and planned outages
Maintenance is planned on the SUS+ or DLP platforms on the following dates and times. The systems may be unavailable during these times:
| Date | Time | Type |
|---|---|---|
| Wednesday 1 April 2026 | 6pm to 10pm | SUS+/DLP maintenance |
| Thursday 16 April 2026 | 6pm to 10pm | SUS+/DLP maintenance |
| Thursday 30 April 2026 | 6pm to 10pm | SUS+/DLP maintenance |
| Thursday 7 May 2026 | 6pm to 10pm | SUS+/DLP maintenance |
| Thursday 14 May 2026 | 6pm to 10pm | SUS+/DLP maintenance |
| Wednesday 27 May 2026 | 6pm to 10pm | SUS+/DLP maintenance |
Operational hours
SUS+ (Silver service) - 24 hours a day, 7 days a week, 365 days a year.
DLP (Bronze service) - 8am to 6pm, Monday to Friday (excluding bank holidays).
Service desk
Report any service issues via the ServiceNow Portal (log in required) or call 0300 303 5035.
Monthly trust reports
The latest monthly trust reports are available on the operational support page.
Last edited: 12 May 2026 10:59 am