Skip to main content

Child Protection - Information Sharing (CP-IS) service

CP-IS is part of the Patient Flags service. It helps health and social care staff to share information securely between local authorities and NHS organisations to better protect society's most vulnerable children.

About this service

Child Protection - Information Sharing (CP-IS) is part of the Patient Flags service. It helps health and social care professionals share information securely to better protect children and young people who are known to social care. The service provides access to information about children who have a child protection plan or are looked after, helping professionals make more informed safeguarding decisions at the point of care.

This page provides an overview of the service. You can explore links to more detailed information about how it works, what it does and how to use it.

This service helps to:

  • share safeguarding information between local authorities and NHS organisations
  • notify social care teams when children attend healthcare settings
  • support earlier intervention and more informed safeguarding decisions
  • provide access to child protection and looked after child status across organisational boundaries
  • make safeguarding information available when a child is outside their local area 

This service is not a:

  • replacement for local safeguarding processes or professional judgement
  • standalone care record system
  • system for storing full social care or healthcare records

How it works

CP-IS links health and social care systems across England to enable the secure sharing of safeguarding information. Local authorities upload information about children who are looked after or subject to a child protection plan. Authorised healthcare professionals can then access this information when the child receives care.


Who this service is for

This service may be used by:

  • local authority social care teams
  • NHS organisations delivering planned or unplanned care
  • safeguarding teams and healthcare professionals
  • suppliers integrating CP-IS functionality into healthcare or social care systems
  • organisations responsible for safeguarding children and young people

Benefits and features

CP-IS provides secure access to safeguarding information and supports information sharing between health and social care organisations. The benefits will vary depending on how the service is used and your role.

Decision-makers
  • Supports organisations in meeting safeguarding responsibilities
  • Improves visibility of safeguarding information across services
  • Enables more joined-up working across organisations and care settings
For healthcare professionals
  • Access safeguarding information at the point of care, even when a child is receiving care outside their local area
  • Identify children who may be vulnerable or at risk
  • Make more informed decisions when providing treatment and support
Technical teams
  • Enables secure access to safeguarding information
  • Provides standardised approaches for exchanging safeguarding data

When to use this service

This section explains how CP-IS is used in practice and where it is most relevant.

CP-IS is used when healthcare professionals need access to safeguarding information about children and young people who are known to social care. It supports care settings where safeguarding information is required at the point of care and where organisations need to share information securely across organisational boundaries.

To understand whether this service is relevant to your needs, explore how it is used in different care settings and implementation scenarios.



How to access this service

This section explains how CP-IS is made available to organisations and systems, and what that means in practice.

To use CP-IS, organisations must meet technical, operational and governance requirements and complete onboarding activities.

Access for healthcare workers

A healthcare worker can access CP-IS using NCRS. They need to have the appropriate RBAC activity codes added to their NHS smartcard or modern equivalent, typically by the Registration Authority Manager for their organisation.

Implement CP-IS in your organisation

Once you understand the service and how it applies to your needs, you can begin the process of using it. To implement CP-IS, organisations connect their existing clinical or social care systems to the national service.

For software development organisations interested in developing systems for local authorities or the NHS, see technical guidance for developers. You can also get support from the Developer Community if you need help or want to discuss your approach.


Contact us

Enquiry

Contact
Live service incident

National Service Desk

Email: [email protected] 

Report via our customer portal 

Telephone: 0300 303 5035

General enquiries and onboarding

Data quality guidance or issues

[email protected]

Strategic direction and escalations

Shan Rahulan

Email: [email protected]


Last edited: 20 July 2026 3:37 pm