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Compliance and governance requirements

Governance, assurance and compliance requirements for organisations using CP-IS.

National usage policy

Unscheduled care

For unscheduled care:

CP-IS is available to the following unscheduled care settings:

  • emergency departments
  • emergency dental services (when connected to and emergency department in a hospital)
  • walk-in centres
  • ambulance services
  • GP out of hours
  • paediatric wards
  • maternity units
  • 111 services

Scheduled care

For scheduled care, CP-IS is mandated from the end of March 2024, as explained in the NHS Long Term Plan (see 'Milestones for digital technology', page 99).

The Long Term Plan says CP-IS will be extended to 'all health care settings'. Based on advice from safeguarding specialists, we are focussing on the following care settings:

  • general practice (in hours)
  • child and adolescent mental health services (CAMHS)
  • sexual assault referral centres
  • termination of pregnancy services
  • school nursing and health visitors
  • community paediatrics
  • dentistry (appointment based services, including emergency care)

The Information Standards Notice mandating the use of CP-IS will be updated to include the new scheduled care settings.

Local authorities

For local authorities, CP-IS is not formally mandated, but it is nevertheless in use in 100% of local authorities.


Supplier interest list

For details on the suppliers who have registered their interest in CP-IS, see the CP-IS supplier interest list page. 


Last edited: 5 August 2026 11:23 am