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NHS Pathways monthly triage data – June 2026

The data in this page relates to the overall, 999 and 111 triages received via NHS Pathways for June 2026.

Page contents

Overall data

2,260,174

Overall triaged calls received via NHS Pathways this month

746,009

Completed journeys through 111 online this month

75,339

Average number of triaged calls a day in June 2026

+10.8%

Change in number of triaged calls from June 2025

26,813,939

Overall triaged calls received via NHS Pathways in the last 12 months

320

seconds

Median Call Handler (CH) call time from the start of triage to the end of care advice

Top 3 monthly changes to symptoms by triaged call volume (overall)

+61.2%

Bites or stings, insect or spider

+61.1%

Heat exposure

-35.4%

Cough

Download our overall data

This zip file includes:

  • ambulance as a percentage of total triaged calls
  • other NHS Pathways products triaged call volume over the last 12 months
  • percentage of disposition categories of all triaged calls
  • primary care and emergency treatment centre as a percentage of total triaged calls
  • total triaged calls - 12 month trend

111 data

1,625,721

111 triaged calls received via NHS Pathways this month

746,009

Completed journeys through 111 online this month

54,191

Average number of triaged calls a day in June 2026

+5.6%

Change in number of triaged calls from June 2025

19,921,596

111 triaged calls received via NHS Pathways in the last 12 months

337

seconds

Median Call Handler (CH) call time from the start of triage to the end of care advice

Top 3 monthly changes to symptoms by triaged call volume (111)

+61.2

Bites or stings, insect or spider

+57.9

Heat exposure

-35.4

Cough

Download our 111 data

This zip file includes:

  • ambulance as a percentage of total triaged calls
  • other NHS Pathways products triaged call volume over the last 12 months
  • percentage of disposition categories of all triaged calls
  • primary care and emergency treatment centre as a percentage of total triaged calls
  • total triaged calls - 12 month trend

999 data

570,831

999 triaged calls received via NHS Pathways this month

19,028

Average triaged calls a day in June 2026

+25%

Change in number of triaged calls from June 2025

6,256,567

999 triaged calls received via NHS Pathways in the last 12 months

298

seconds

Median Call Handler (CH) call time from the start of triage to the end of care advice

Top 3 monthly changes to symptoms by triaged call volume (999)

-31.1%

Dental problems

-18.2%

Nosebleeds without injury

-11.3%

Unwell, under 1 year old

Download our 999 data

This zip file includes:

  • ambulance as a percentage of total triaged calls
  • other NHS Pathways products triaged call volume over the last 12 months
  • percentage of disposition categories of all triaged calls
  • primary care and emergency treatment centre as a percentage of total triaged calls
  • total triaged calls - 12 month trend

Last edited: 14 July 2026 10:00 am