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NHS Pathways monthly triage data – February 2026

The data in this page relates to the overall, 999 and 111 triages received via NHS Pathways for February 2026.

Page contents

Overall data

2,053,980

Overall triaged calls received via NHS Pathways this month

612,832

Completed journeys through 111 online this month

73,356

Average number of triaged calls a day in February 2026

+5.1%

Change in number of triaged calls from February 2025

25,988,417

Overall triaged calls received via NHS Pathways in the last 12 months

325

seconds

Median Call Handler (CH) call time from the start of triage to the end of care advice

Top 3 monthly changes to symptoms by triaged call volume (overall)

-34.9%

Cold or flu

-26.5%

Coughing up blood

-25.6%

Cough

Download our overall data

This zip file includes:

  • ambulance as a percentage of total triaged calls
  • other NHS Pathways products triaged call volume over the last 12 months
  • percentage of disposition categories of all triaged calls
  • primary care and emergency treatment centre as a percentage of total triaged calls
  • total triaged calls - 12 month trend

111 data

1,530,473

111 triaged calls received via NHS Pathways this month

612,832

Completed journeys through 111 online this month

54,660

Average number of triaged calls a day in February 2026

-0.4%

Change in number of triaged calls from February 2025

19,686,827

111 triaged calls received via NHS Pathways in the last 12 months

342

seconds

Median Call Handler (CH) call time from the start of triage to the end of care advice

Top 3 monthly changes to symptoms by triaged call volume (111)

-34.6%

Cold or flu

-26.8%

Coughing up blood

-25.6%

Cough

Download our 111 data

This zip file includes:

  • ambulance as a percentage of total triaged calls
  • other NHS Pathways products triaged call volume over the last 12 months
  • percentage of disposition categories of all triaged calls
  • primary care and emergency treatment centre as a percentage of total triaged calls
  • total triaged calls - 12 month trend

999 data

470,348

999 triaged calls received via NHS Pathways this month

16,798

Average triaged calls a day in February 2026

+20.3%

Change in number of triaged calls from February 2025

5,775,974

999 triaged calls received via NHS Pathways in the last 12 months

298

seconds

Median Call Handler (CH) call time from the start of triage to the end of care advice

Top 3 monthly changes to symptoms by triaged call volume (999)

-24.8%

Cough

-23.7%

Arm injury, blunt

-23.4%

Breathing problems, breathlessness or wheeze

Download our 999 data

This zip file includes:

  • ambulance as a percentage of total triaged calls
  • other NHS Pathways products triaged call volume over the last 12 months
  • percentage of disposition categories of all triaged calls
  • primary care and emergency treatment centre as a percentage of total triaged calls
  • total triaged calls - 12 month trend

Last edited: 13 March 2026 9:25 am