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Prescriptions in the NHS App promotional toolkit

Promotional materials to let people know about prescriptions in the NHS App.

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Download the whole promotional pack

Let people know they can request repeat prescriptions, check if medicines are ready to collect, see their medicines record, choose a pharmacy and use a digital barcode instead of a paper prescription in the NHS App.

You can use these materials to promote the NHS App in GP surgeries, pharmacies, waiting rooms, universities, libraries, community groups, charities and other settings.

The zip file below contains:

  • an A4 poster in full colour, partial colour, and black and white
  • an A4 poster in full colour, partial colour, and black and white for professional printing
  • 2 images for social media
  • 2 web banners
  • a screensaver

Message copy

Use these example messages to promote the NHS App.

You can tailor the copy to your organisation and choose an image from the promotional pack above to go with your message.

Website and newsletter copy

Copy this text to your website or newsletter.

Suggested website and newsletter text

Manage prescriptions in the NHS App

Request your repeat prescriptions in the NHS App, without joining a phone queue or waiting for your GP surgery to open.

You can also change your chosen pharmacy, so your prescriptions are sent to a location that suits you and use a digital barcode to collect your medicine, without needing a paper prescription.

Download the NHS App or find the same services on the NHS website: www.nhs.uk/nhs-app

Social media copy

Copy this text to your social media, including Twitter/X, Facebook, Instagram or LinkedIn.

Option 1

Did you know you can manage your prescriptions in the NHS App?

Easily request your repeat prescription, see your medicines and change your pharmacy, without having to call the GP.

Find out more at www.nhs.uk/nhs-app

Option 2

Manage prescriptions in the NHS App.

You can request your repeat prescription, see your medicines and check if they are ready to collect when it's convenient for you.

You can also change your pharmacy at any time.

Find out more at www.nhs.uk/nhs-app

Text message copy

Use this text for your SMS messages.

Suggested SMS text

Did you know you can request your repeat prescriptions from xxx surgery in the NHS App? Find out more at https://www.nhs.uk/nhs-app/

Phone message script

Use this script in your pre-recorded phone message.

Suggested phone message script

Did you know you can request repeat prescriptions, view your medicines and change your pharmacy in the NHS App at a time convenient to you? Download the NHS App or log in on the NHS website to use the same services. Find out more at www.nhs.uk/nhs-app

Walk through video

Share the step-by-step video showing how to request repeat prescriptions in the NHS App.

More information

Last edited: 25 June 2026 3:37 pm