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Appointments in the NHS App promotional toolkit

Promotional materials to let people know about GP appointments in the NHS App.

 

Download the promotional pack

Let people know they can view, book and manage appointments, including for vaccinations, request a fit note or GP letter, and see your health information, including appointment notes, in the NHS App.

You can use these materials to promote the NHS App in GP surgeries, pharmacies, waiting rooms, universities, libraries, community groups, charities and other settings. 

The zip file below contains:

  • an A4 poster in full colour, partial colour, and black and white
  • an A4 poster in full colour, partial colour, and black and white for professional printing
  • 2 images for social media.
  • 2 web banners
  • a screensaver

Message copy

Use these example messages to promote the NHS App.

You can tailor the copy to your organisation and choose an image from the promotional pack above to go with your message.

Website and newsletter copy

Copy this text to your website or newsletter.

Suggested website and newsletter text

Manage your GP surgery appointments in the NHS App

Using the NHS App, you can manage your GP surgery appointments and get health advice without having to call the surgery.

In the NHS App, you can:

  • book and manage appointments
  • cancel appointments you no longer need
  • easily add appointments to your device’s calendar
  • see your appointment notes and other updates
  • ask your GP about a health problem using an online form
  • request a fit note, letter or other information

Download the NHS App or find the same services on the NHS website: www.nhs.uk/nhs-app

Social media copy

Copy this text to your social media, including Twitter/X, Facebook, Instagram or LinkedIn.

Option 1

Did you know you can book and manage your GP appointments in the NHS App? 

See your appointment notes, request a fit note or letter and ask about a health problem, without having to call the GP.

Find out more at www.nhs.uk/nhs-app

Option 2

You can easily book and manage GP surgery appointments, in the NHS App.

You can also see your appointment notes, request a fit note or letter, and ask your GP about a health problem using an online form.

Find out more at www.nhs.uk/nhs-app

Text message copy

Use this text for your SMS messages.

Suggested SMS text

Book GP appointments, see your appointment notes and ask your GP about a health problem in the NHS App. Find out more at https://www.nhs.uk/nhs-app/

Phone message script

Use this script in your pre-recorded phone message.

Suggested phone message script

Did you know you can book and manage GP appointments, and see your appointment notes, in the NHS App, without having to call the surgery? You can also request a fit note, letter and other information, and ask your GP about a health problem using an online form. Download the NHS App or log in on the NHS website to use the same services. Find out more at www.nhs.uk/nhs-app


Walk through video

Share the step-by-step video showing how to manage appointments in the NHS App.

Share the step-by-step video showing how to request a letter or information in the NHS App.

Share the step-by-step video showing how to access your documents in the NHS App.


More information

Last edited: 25 June 2026 4:38 pm