Safeguarding and the NHS App

Guidance for practice staff on redacting (hiding from online visibility) specific information entered into the GP medical record or preventing the patient from having access.

Safeguarding guidance

Guidance for GP practice staff about supporting patients viewing their medical records through the NHS App.

Safeguarding vulnerable people

A briefing for charities, patient groups and voluntary organisations.

Read the briefing pack

Safeguarding patients

While enabling patients to view their medical records through the NHS App is beneficial to the majority of patients, there may be challenges and potential risks for a minority.

Read the guidance

Safeguarding and managing inappropriate use

Guidance on when to adjust settings in patient accounts in your clinical system.

Find out more

Last edited: 16 February 2026 3:18 pm