Roadmap for the National Care Records Service

This roadmap outlines the high-level objectives we are working on and what we are planning to deliver to the National Care Records Service (NCRS) in the next few months.

Roadmap

This roadmap was last reviewed by the team in February 2026.

Improved performance and reliability through targeted infrastructure upgrades
Delivered incremental usability improvements informed by user feedback and research
Completed technical delivery of GP Connect integration to support a planned 2026 pilot

Piloting GP Connect 'Access Document' functionality with two ambulance services and GP practices in selected Integrated Care Boards (ICB)
Expanding access to GP clinical information through additional GP Connect integrations
Increasing interoperability with local Shared Care Records (ShCR) to enable smoother access across care settings
Continuing infrastructure modernisation to strengthen resilience and support future capability
Reducing technical debt and improving monitoring, supportability and overall service stability

Rolling out expanded GP information access beyond pilot organisations
Delivering new clinical data views tailored to specific clinician roles and use cases
Introducing targeted usability refinements to streamline common workflows
Continuing platform enhancements to improve performance, security and scalability

Get involved

To discuss our strategy and roadmap, contact us or complete the new interest form.

Last edited: 26 February 2026 3:02 pm