Guidance to support directory of service (DoS) review

NHS England is working towards the implementation of a standardised naming convention for all e-RS services on the e-RS Directory of Service (DoS). This will require all organisations to review and update their services on their DoS to ensure they are appropriately aligned with the new speciality and clinic types.

Using the support guidance below, providers should commence a review of their e-RS DoS as soon as possible the guidance and supporting information. Later in 2026, NHS England will be implementing a new Mapping Tool within e-RS (date to be confirmed) to allow organisations to update services based on the outcome of the review. Workshops will be scheduled prior to the release of the mapping tool, which will include an overview and demo. This page will be updated with further details and workshop joining instructions nearer the time, so it's recommend Service Definers bookmark this page.

Guidance to support providers with their DoS review has been created. It includes service mapping options which should be considered, based on how providers have set-up their DoS. Providers also need to ensure a minimum of one named consultant is added to legal right to choice services and recommends providers review and consider changing their Advice and Guidance services in preparation of the introduction of Single Point of Access (SPoA) services later in 2026.

Additionally, providers can also download documents to support their DoS Review. These documents are available on the FuturesNHS/e-RS site (login required) and include:

1. New Specialities/Clinic Type terms – the terms workbook contains all the new specialities and clinic type terms you will need map your services on the e-RS DoS. These terms have been clinically reviewed with Getting It Right First TIme (GIRFT) clinical colleagues and other national clinical leads.
2. DoS Mapping Template – to assist providers with their DoS review and mapping to the new terms prior to the mapping tool being available, a DoS review template is available for download. Once downloaded, providers can filter the list by their organisation to display all services with their current speciality and clinic types. They can then navigate along to specify the new e-RS speciality and clinic type(s) for their existing services. The new terms in the template align with the main workbook, which can be used for reference. Providers can then update in e-RS when the mapping tool is available. This template shows the status of e-RS services at the end of the relevant month. A new version will be uploaded at the start of each month – however, the ‘new’ specialty and clinic type fields will always be blank, so providers will need to merge the information with any that has been recorded locally.

If you require further information or assistance, please contact [email protected].