Communication request version added to provider worklist

From 13 February 2026 (subject to final testing), we will return the request version as part of the providers Advice and Guidance (A&G) worklist.

Partners find out about new and on-going A&G requests in their organisation by using the Retrieve advice and guidance requests worklist (A023) API endpoint. For in-flight requests, partners need to keep their data up to date. They currently check for changes by calling Retrieve advice and guidance request summary (A024).

Constantly checking versions through additional API calls can be costly for partner systems, especially when there are many requests. This results in unnecessary system load and network traffic.

The Retrieve advice and guidance requests worklist (A023) endpoint response will now include the request version.

This:

• is an additive change — no existing functionality is being removed or altered

• only applies to the providers 'Advice and guidance' worklist

The request version (communicationRequestVersion) will be added to the existing worklist item extension.

With the request version now included in the worklist, partner systems can easily identify changes to A&G requests without making extra API calls.

This helps your solution stay faster, more efficient, and reduces unnecessary system load.

This is not a breaking change. However, we recommend that partners:

• ensure your software is able to accommodate the additional information
• update your processes to improve efficiency
• test your software to make sure you are not impacted

The change will be available in the INT environment from 28 January 2026 and will be released to production on 13 February 2026, subject to successful testing.

For any queries or concerns, please contact us at [email protected]