Care Identity Management release 8.16

Care Identity Management release 8.16 goes live on 14 April 2026, subject to final approval. 

This release includes fixes for:

• inconsistent data displayed for organisation type
• a closed position sometimes showing users still assigned to it
• isolated timeout issues

There will no change to the user interface and we expect there to be no downtime during the release.

Visit our Care Identity Management support pages.

Report an issue

To report a bug or incident, contact your Registration Authority, smartcard team or local IT team.

Feedback 

If you’d like to provide feedback about your experience of using Care Identity Management, complete our survey.