Skip to main content

Collaboration sessions, knowledge sharing and the RA community

Where to go to ask questions and get involved in discussions about the Registration Authority role.

Feature Focus

Feature Focus is a regular online session to update Registration Authorities on the latest Care Identity Service developments. The sessions are usually run on Tuesday and Thursday mornings, and take place over Microsoft Teams.

See the latest Feature Focus schedule.


Identity and Access Management Roadshow

These take place around 4 times per year. Invites go to all Registration Authority managers with a valid email address in the Care Identity Service. When the next roadshow is coming up we also announce it on our news page.


Registration Authority newsletter

The newsletter is sent out periodically to all Registration Authority managers. Please email [email protected] if you want to check you're on the mailing list.

We also publish an online version of the newsletter on our latest news page.


NHS Networks

NHS Networks is a free resource for anyone working in or with the health and care sector to use to share information, network with others and keep up to date with news. Join the discussion now.

Find out more about NHS Networks.


Give us feedback

To give feedback on this website or anything else to do with Care Identity Service, you can email the team at [email protected]


Contact the National Service Desk

The National Service desk should be a Registration Authority's first contact for technical issues with any Spine service or application. To report a bug or issue, go to the NHS Digital Customer Portal or email [email protected]

Last edited: 25 February 2026 11:04 am