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Service
Repeat Caller Service
The Repeat Caller Service is a national service and a core part of the Integrated Urgent Care national architecture. It acts as an audit for the NHS 111 service, monitoring users who have been processed through the service 3 times or more in a 96 hour period.
Blog
NHS Pathways: Designing with clinical equity
Siama Latif, Senior Clinical Informatician at NHS Digital, looks at the process behind how we triage COVID Oximetry @home patients using NHS 111 or 999 services.