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James Higgott

James is a lead product manager at NHS Digital where he’s led work on the NHS website, Get an Isolation Note and the National Booking Service for COVID-19 vaccinations. He’s been working in and around health and care for 13 years so he knows most of the acronyms.

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Lead Product Manager

James is a lead product manager at NHS Digital where he’s led work on the NHS website, Get an Isolation Note and the National Booking Service for COVID-19 vaccinations. He’s been working in and around health and care for 13 years so he knows most of the acronyms.


Blogs

The author James Higgott
By James Higgott. 3 August 2023 How we created a roadmap for the NHS website

James Higgott, Lead Product Manager for the NHS website, talks about how his team is using a comprehensive roadmap to help them focus on outcomes, not outputs.
People queueing outside a coronavirus vaccination centre
By James Higgott. 29 April 2021 Behind the scenes at COVID-19 vaccination centres

The national booking service is helping millions of people schedule their life-saving COVID-19 vaccinations. James Higgott, Lead Product Manager, gives an insider’s view on how we created the staff-facing products that make up this service and solved some teething problems along the way.