NHS App Management Information - September 2025

This publication provides information about the number of users and usage for the NHS App, and for features that are available through the NHS App.

Data are included for the following measures, at ICB and national granularity:

• NHS App monthly logins: The volume of NHS App session recorded over a calendar month.

• NHS App monthly unique user logins: The number of distinct NHS App accounts that have logged into the app over a calendar month.

• NHS App unique user logins in 12 months: The number of distinct NHS App accounts that have logged into the app over the previous 12 months.

• NHS App prescription orders: The number of prescription order events recorded in the NHS App over a calendar month.

• NHS App unique users ordering prescriptions: The number of distinct NHS App accounts that triggered a prescription order event in the app over a calendar month.

Early editions of this publication will contain a select number of measures that cover monthly data from March 2025 onwards. There are future plans to expand the number of measures reported, and to include historic records for measures where available.

The NHS App Management Information Statistics publication aims to provide an open and accessible data source to give important insight into how the public are using the NHS App and the services provided through it, and how use changes over time.

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Last edited: 30 October 2025 5:35 pm