This publication presents information on the number of cloud based telephony calls received by general practices, showing monthly counts grouped by day and time of call, the outcome of those calls and the wait time (answered and missed) and duration (answered) of calls.
Series / Collection
Cloud Based Telephony Data in General Practice
Official statistics in development- Frequency:
- Monthly
- Geographic Coverage:
- England
- Geographical Granularity:
- Regions, Integrated Care Boards, Sub-Integrated Care Boards, GP practices
Summary
Latest statistics
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This publication provides information about the number of cloud based telephony calls received by general practices. This information is published monthly...
Published: 30 April 2026
Upcoming publications
Past publications
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This publication provides information about the number of cloud based telephony calls received by general practices. This information is published monthly...
26 March 2026
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This publication provides information about the number of cloud based telephony calls received by general practices. This information is published monthly...
26 February 2026
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This publication provides information about the number of cloud based telephony calls received by general practices. This information is published monthly...
29 January 2026
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This publication provides information about the number of cloud based telephony calls received by general practices. This information is published monthly...
18 December 2025
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This publication provides information about the number of cloud based telephony calls received by general practices. This information is published monthly...
27 November 2025