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Information sharing between private health care services and NHS England for patients and service users

Guidance about NHS England requesting information from private health and care organisations and services to meet its legal obligations.

NHS England might ask your private health or care organisation to share your personal information with them. This is because NHS England is required by law to collect information about care in NHS and private hospitals, hospices, clinics, care homes and dental practices.

The information helps NHS England to understand things like:

  • the quality of health and care services
  • the safety of health and care services
  • if people have had any health problems after being treated

By understanding this information, NHS England can improve health and care services for patients and service users.


Information shared with NHS England

If you have received care from a private health or care organisation, they may share information about you with NHS England. This includes:

  • personal details such as your NHS number, name and postcode
  • details of the private healthcare professional who treated you
  • sensitive information about you from your patient record, such as your health information, the treatment you received or your ethnicity

Which information is shared depends on the specific request from NHS England. If it is not needed, NHS England will not request it.


Information never shared with NHS England

Some types of information are never shared with NHS England. These include:

  • information about an application for a Gender Recognition Certificate, or what your gender was before you received one
  • information about certain fertility treatments

Staff providing you with your private healthcare must carefully check the information that NHS England has requested and remove this information before it is sent.


Opting out of information being shared

Depending on the private healthcare services you receive, you may be able to opt out of your information being shared with NHS England.

If the service is privately funded, for example through medical insurance or a workplace health scheme, or you pay for it yourself, you can say to your private healthcare organisation that you do not want your information to be shared. You can also say that you do not want a particular part of your information to be shared. Data which has already been provided to NHS England cannot be deleted, but your opt-out would apply from the moment you tell your private healthcare organisation.

If you have been treated at a private healthcare organisation but it was paid for by the NHS it is a legal requirement for your private healthcare organisation to share the information. You do not have a choice about whether your information is shared.


If you are unsure whether your service is privately funded or paid for by the NHS, you can ask your private healthcare organisation.


How you will be informed

Your healthcare organisation will not specifically tell you about each information request NHS England makes. However, you can read your private healthcare organisation’s privacy notice to find out whether information is being shared with NHS England and what choices you can make for opting out.

The privacy notice for the healthcare organisation should be available on their website and you can also request a paper copy. This should include the contact details for the organisation’s data protection officer, who you can ask for more information if you need it.


Your private healthcare organisation’s responsibilities

Your private healthcare organisation must:

  • only share the specific information that is needed for the request
  • send information in a secure way
  • be clear about information they are sharing in their privacy notice

Your private healthcare organisation must handle your information appropriately, securely and lawfully when responding to information requests from NHS England.


Guidance for IG professionals


Guidance for health and care professionals

Last edited: 11 May 2026 1:08 pm