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Urgent Mental Health Helplines (NHS111-MH)

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Frequency: monthly

Background to the collection

The data to be collected under this Notice relates to the performance of Urgent Mental Health service providers. The data will be used to help identify challenges around optimising patient access to clinical advice and high-quality treatment to a common standard.

Eleven of the monthly IUCADC data items will be collected from service providers who handle Urgent Mental Health Helpline calls.

Launch and submission dates

The collection opens on the first working day of each month to submit the previous month's data. The submission deadline is 10 working days from the opening date.

Registered data submitters of the data collection will receive monthly emails from Strategic Data Collection Service (SDCS) confirming when the reporting window is opening and closing.

Guidance

ARTICLE

Urgent Mental Health Helplines Data Collection guidance

This guidance describes the data that lead commissioners should ensure are provided for their Urgent Mental Health Helplines. Data should be provided by a service’s parent provider that will need to collate and coordinate information for supply to NHS England for the service’s national reporting.
ARTICLE

Strategic Data Collection Service (SDCS)

The Strategic Data Collection Service (SDCS) is a secure data collection system used by health and social care organisations to submit data to NHS England.

Legal basis

Published data

Last edited: 20 August 2026 3:08 pm