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Phoenix Cryptolocker Ransomware

Phoenix Cryptolocker is a human-operated ransomware tool used in targeted attacks.

Report a cyber attack: call 0300 303 5222 or email [email protected]

Summary

Phoenix Cryptolocker is a human-operated ransomware tool used in targeted attacks.


Affected platforms

The following platforms are known to be affected:

Threat details

Introduction

Phoenix Cryptolocker ransomware is a new ransomware tool that has been reported in an attack on a large organisation. It is thought to be a new ransomware family but has code similarities to other malware used by the Indrik Spider Advanced Persistent Threat (APT) group, also known as Evil Corp.


Delivery

Although full details are not known at the time of publication, Indrik Spider has been known to gain initial access to networks using Remote Desktop Protocol (RDP) or by accessing Virtual Private Networks (VPNs) using compromised credentials. The group has also distributed malware through fake software updates.


Activities

Phoenix Cryptolocker appends a .phoenix extension to the name of encrypted files and creates a ransom note named “Phoenix-Help.txt” which includes a bird-shaped graphic.


Remediation advice

If a device on your network becomes infected with ransomware it will begin encrypting files, which may also include remote files on network locations. The only guaranteed way to recover from a ransomware infection is to restore all affected files from their most recent backup. To limit the impact of a ransomware infection, NHS Digital advises that:

  • Critical data is frequently saved in multiple backup locations.
  • At least one backup is kept offline at any time (separated from live systems).
  • Backups and incident recovery plans are tested to ensure that data can be restored when needed.
  • User account permissions for modifying data are regularly reviewed and restricted to the minimum necessary.
  • Infected systems are disconnected from the network and powered down as soon as practicable.
  • Any user account credentials that may have been compromised should be reset on a clean device
  • Where infected systems cannot be quarantined with confidence, then an affected organisation should disconnect from national networks to limit propagation.

Additionally, to prevent and detect an infection, NHS Digital advises that:

  • Secure configurations are applied to all devices.
  • Security updates are applied at the earliest opportunity.
  • Tamper protection settings in security products are enabled where available.
  • Obsolete platforms are segregated from the rest of the network.
  • IT usage policies are reinforced by regular training to ensure all users know not to open unsolicited links or attachments.
  • Multi-factor authentication (MFA) and lockout policies are used where practicable, especially for administrative accounts.
  • Administrative accounts are only used for necessary purposes.
  • Remote administration services use strongly encrypted protocols and only accept connections from authorised users or locations.
  • Systems are continuously monitored, and unusual activity is investigated, so that a compromise of the network can be detected as early as possible.

Please note that NCSC maintains guidance for securely configuring a wide range of end user device (EUD) platforms. For further details refer to their end user device security guidance pages.

Last edited: 1 April 2021 4:44 pm